You Don’t Have to Do This

 

Shop for a new smartphone and the choice of operating system appears limited to Apple’s iOS or Google’s Android. The choice of wireless carrier network for the new smartphone is limited to five or six companies, and while there are more than a dozen smaller carriers, they all lease their networks from the larger carriers. Mergers of technology companies and globalization of supply chains have made it difficult for consumers to entertain enough options to simultaneously suit their desires for reasonable prices, efficient service, and in the best case scenario, ethical marketplace behavior.

 

To be a large player in the technology industry, as in many other industries, it seems engaging in horrible practices is simply a necessary cost of doing business. It’s as if economies of scale and ethical behavior are mutually exclusive. Apple iPhones are manufactured under terrible labor conditions in China, and the cobalt required for manufacture of those iPhones is mined using child labor in the Democratic Republic of Congo. Google, Facebook, and Twitter all sell their users’ information to advertisers while double-dipping by generating enormous ad revenues from the wide use of their services. That’s the cost of “free” to the users. As an online retailer, Amazon’s reputation for egregious labor practices is as bad or worse than that of its major brick and mortar competitor, Walmart.

Ilhan Omar speaking at worker protest against Amazon (45406484475)
U.S. Representative Ilhan Omar (D-MN) speaking in December 2018 to about 200 workers protesting conditions at an Amazon workplace in Shakopee, Minnesota. Photo by Fibonacci Blue. Protests by workers in this country against unfair labor practices by giant companies like Amazon would get a slingshot-like boost if lawmakers would repeal the anti-union legislation passed in the last 50 years at the behest of corporations.

That is by no means a comprehensive list of all the technology companies with reputations for treating customers, workers, suppliers, or the environment badly. Just as Americans are becoming more concerned with what is in their food and how it’s produced, they can devote some time and attention to how their technology products are produced and how companies are using the personal information they hand over in the course of using their services. It may seem like there are few to no alternatives to some technology products and services, but there are alternatives, and it may require effort put into research to find out about them, and then some sacrifices as it turns out they don’t offer absolutely everything consumers are used to getting from Microsoft’s Windows operating system, for instance, or Facebook’s one-stop social media and news sharing platform.

Some people simply won’t care, of course, and will remain interested only in what’s easiest and most convenient for them. This is not for them. Others who are concerned about voting with their dollars, however, should know there are ways to find alternatives to signing on with the big technology companies, and that informing themselves doesn’t have to suck up an inordinate amount of their time and energy. Currently there is almost no labeling on technology products and services such as there is on food for sale in supermarkets, informing consumers of organic and non-GMO options, and of nutritional content. There should be similarly easily apparent labels for technology, listing ratings from an impartial source, if such is possible, on a company’s treatment of workers, suppliers, and the environment. The companies are now required by law to enumerate the ways they use customer information, but that is for the most part buried in fine print legalese that few consumers bother to read.

In episode #1938, “Theresa Syndrome”, from the radio show Car Talk, the portion of the show relevant to this post starts at the 10:45 mark with a call from Brian in Harrisonville, Kentucky. Questions of ethics come up every day in everyone’s lives, and in this case as in many others, arguments of efficiency that mask motives of self-interest are all too common.

Until the technology industry catches up with at least the halting steps the food industry has taken to inform consumers about what they are buying and what kind of ethical or unethical behavior they in turn support with their purchases, it will remain up to individual consumers to inform themselves. Globalization has made it easy to hide the ugly details of technology manufacturing halfway around the world. Out of sight, out of mind. It’s not as if things were far better 100 years ago, though, because at that time for most Americans a sweatshop on New York City’s Lower East Side was as much on the other side of the world as a sweatshop in Bangladesh is today. Speed of travel and communications have changed the seeming size of the world, but sadly not the willingness of businesses and governments to exploit the less fortunate, and of the more fortunate to turn a blind eye.
— Techly

Editor’s note: Bonus points to readers who note advertising on this site for the products of one of the companies criticized in this post. It’s hard, maybe impossible, to exist in the modern world without some compromises, and like everybody else, writers have to eat. With a little effort and attentiveness, people do what they can to make the world a better place, but no one is without faults, and as Joe E. Brown said at the end of the movie Some Like It Hot, “Well, nobody’s perfect.”

 

Leave It to Google

 

People go out of their way to use the Linux operating system on their desktop and laptop computers for all sorts of reasons, and it’s a fair guess that among them is the desire to stay clear of the tentacles of major technology companies like Microsoft, Apple, and Google. Microsoft has never made any pretense of being anything but evil, while Apple has pretended to be above the fray, and perhaps the least trustworthy of the three is Google, which tipped everyone off to their evil intentions by sanctimoniously proclaiming at one time “Don’t be evil”. Any individual or organization professing to abide by moral certainties that should not even be in question is not to be trusted.

 

It’s ironic then that because of some holes in Linux development such as lack of drivers for some peripherals, usually printers, Linux users may find themselves forced to rely on Google services as workarounds. In the case of printers, incompatibility with Linux has become less of a problem over the past 20 years as Linux has climbed in market share to around five percent. Microsoft’s Windows is around 75 percent, with Apple’s Mac operating system at about 15 percent, although it seems no one can agree on the exact numbers. Google’s Chrome operating system makes up most of the remaining percentage in use for desktops and laptops, and because it has access to all Google services built in, including Google Cloud Print, printing from Chrome OS is never a problem even if proprietary drivers are not available from the printer manufacturer.

 

MagpieOS infofetch
Magpie OS is an Arch-based Linux distribution, developed by Rukunuzzaman, a Bangladeshi developer. Screenshot by Kabirnayeem.99. There are hundreds, perhaps thousands, of different Linux distributions, enough to suit anyone’s preference.

Some printer makers still do not provide drivers for Linux, and in cases where generic drivers won’t work the Linux user is confronted with either turning their incompatible printer into a doorstop or falling back on workarounds like using Google Cloud Print. It’s an efficient service that comes in handy. It’s also free. Free often comes at a price, however, and in the case of Google, like many other technology companies, that means turning the user of the free service into a product sold to marketers. Google is perhaps no worse in this respect than companies like Facebook, only more pervasive by its utter ubiquity. It’s nearly impossible to escape Google entirely and still get along in today’s technological world. Google’s Chrome OS may bring up the rear among major desktop and laptop operating systems, but its Android OS for smartphones leads the next highest competitor, Apple’s iOS, by a huge margin at around 85 percent to 15 percent.

Printer manufacturers appear interested mostly in configuring their drivers for the two biggest desktop and laptop operating systems, Windows and Mac, and Linux is generally an afterthought. Chrome can fend for itself, and to some extent Linux can as well, but not without having to resort to using Google services occasionally. Linux developers are volunteers, and they can’t keep up with the myriad of proprietary configurations for all the printer models hitting the market each year. Much of the proprietary nature of printer drivers has nothing to do with actually making the product perform its basic functions, but rather with marketing gimmicks like greeting card suites.

Al Pacino in The Godfather: Part III, a 1990 film directed by Francis Ford Coppola. Not that large technology companies are necessarily comparable to the Mafia, but to some people their grasp may feel similarly inescapable.

Now more than ever people need a reliable printer at home. About the only way left of obtaining tax forms is to download them from the internet and print them at home. Using the internet and printing out web pages has become a major factor in children’s schoolwork, and their parents need to print out receipts and coupons or run a home office. Getting along without a printer, or having to jump through hoops in order to get one to work properly, can no longer be part of how most people cope with the modern world. For most people, the 90 percent who use either Windows or Mac computers, compatibility problems are rare to nonexistent; for the 10 percent minority, and particularly those who wish to go against the flow with Linux, incompatibility between operating system and printer should no longer be an issue if manufacturers want to sell their wares to all consumers and ensure the same ease of use long enjoyed by the majority. It’s about time for proprietary drivers to go into the desktop trash can.
— Techly

 

Strange Days

 

“The mind is its own place, and in itself
Can make a Heaven of Hell, a Hell of Heaven.”
― John Milton, Paradise Lost, Book 1, lines 254-5.

For those who are paying attention, it’s hard these days to keep up with the news coming from the seat of the federal government in Washington, D.C.. It can seem the news really is erupting from the seat with flatulent, obscene noises. The news can also be disheartening, even maddening. Have we slipped into another reality, or just a darker version with comic undertones? The nuclear nightmare has re-emerged after having slipped away into the dreamworld for more than thirty years.

The fealty of the dead is not respected, while the call goes out to stand in blind loyalty to a starred and striped cloth, ignoring the crimes of the police. It makes no sense, is even insane by any clinical standard, but still the lies and hypocrisy mount one on another, like flies dying on a windowsill. No, those aren’t flies beating themselves silly against the windows, liberal media. Is the media liberal? It must be; we have repeated the lie often enough. There’s a trick some have mastered of refocusing their eyes through the smudged window to what lies outside, where the world is sunny and new. They don’t see the flies.


Where does the new viewpoint lead but to some very old ideas? Beatings, torture, and more war. It’s okay because it all happens in a place away from here, and because the people on the receiving end deserve it, otherwise why would we be doing it to them? Those people would do the same to us and worse, given half a chance. We must not give them that chance, not even a smidgen of it. We must interdict. We must do to others before they do to us. That is Law. To do otherwise is to appear weak, and to appear weak is to be nothing. Let the meek inherit the Earth in the next life, this one belongs to the vicious.

Dante (He Hath Seen Hell)
Dante (He Hath Seen Hell), an 1864 painting by Jean-Léon Gérôme (1824-1904).

There are people in the world who need destroying, no matter who they are. We know. God knows. God told us. Who are we? The ones who know what God knows, that’s who. One day we might look into our hearts as through a window, and see there only flies battering themselves to death against the glass rather than seeing through them to the green grass and blue skies outside, but that day will never come, God willing, because it’s been an awfully long time coming already and still the world goes on like it has for years, for ages, the rich getting richer, the lunatics insisting they should run things. Still, for all that, some wistful souls continue wanting to make things better by acknowledging there are flies buzzing the windowpanes, and they try opening the windows and shooing the flies back outside.
― Ed.

 

Your Bitcoin or Your Files

 

The WannaCry, or WannaCrypt, ransomware that attacked mostly networked computers running unpatched Windows operating systems last month did not affect many non-networked home computer users, but that doesn’t mean those users will avoid future attacks. The computers of home users are often just as vulnerable as those used by banks, hospitals, and other large institutions. They are less likely to be attacked only because they aren’t generally tied into a larger network and because loss of their data is not critical. Home users also have less money, or access to Bitcoin, than large institutions, making an attack on them not as worthwhile for hackers.

 

Computer Using Cat
Cat using computer; photo by EvanLovely.
Any computer running any operating system connected to the internet is vulnerable to ransomware, malware, viruses, and a host of other exploits. Macintosh and Linux operating systems are partially less vulnerable than Windows, but not invulnerable. The same goes for the Android and iOS mobile phone platforms. Frequently updating an operating system with patches downloaded from the operating system provider is key to maintaining security. An equally important best practice is to avoid human error in daily computing, such as being wary of web links or attachments in suspicious emails, and even being careful of clicking on ads from unknown providers on sketchy websites. The internet is a teeming public square where pickpockets mix with everyone else, and where some side streets and alleyways lead to unwholesome places, increasing the likelihood of something bad happening.

 

All this seems like common sense and fairly common knowledge, so why are large institutions with professional Information Technology (IT) staff on hand nonetheless vulnerable to cybercrime exploits that home computer users who are conscientious about updating their software and careful when visiting the internet can usually avoid? Are the IT departments incompetent? The answer is they apparently do their best most of the time, like anyone else with a job to do, but their efforts are many times hobbled by that second factor mentioned above – human error. And the larger the organization and the more computers tied into the network, the greater the chances for one small human error to multiply throughout the organization. IT specialists are also hobbled by the unwillingness of higher ups to let go of outdated operating systems like Windows XP. The WannaCry ransomware targeted unpatched, networked Windows XP computers.


From Woody Allen’s 1969 movie Take the Money and Run, a job interview presumably for an IT position, with a nod to the old TV quiz show, What’s My Line?

Here we have blame enough to go around for everyone: from the executives who, whether out of cheapness or reluctance to overhaul their company’s computer systems, failed to modernize; to the IT specialists who, whether from incompetence or overwork, failed to install vital patches to an outdated operating system; to the end users or user sitting at a computer who, whether out of ignorance or foolishness, clicked on a malicious link or fell for a phishing scam, and then passed it on to co-workers. What made the WannaCry ransomware especially vicious was its ability to exploit the very minimum of human error in order to replicate throughout a network. Computer experts are still not certain of the attack vector WannaCry used to gain initial access. The patch Microsoft issued months earlier should nevertheless have protected Windows XP computers, human error or no.

 

1940 Oldsmobile Station Wagon
1940 Oldsmobile Station Wagon advertisement. You rarely see Woodies like this on the road these days!
Windows XP was Microsoft’s most popular operating system ever, and it’s understandable many users are reluctant to let it go. There are a lot of reasons Microsoft has tried to move on from Windows XP, as popular as it remains, and at this stage those reasons, good or bad, believable or not, are beside the point. The fact is Microsoft is moving on. For computer users to cling to Windows XP at this point is like automobile fanciers who own vintage cars: Yes, having a fine old car can be engaging, but don’t expect there will be many qualified mechanics available to work on it, or driving it on interstate highways will be a safe and effective means of travel in the 21st century. Windows 10, the up to date model of Microsoft’s operating system, has plenty of faults, among them being a data hog that is far too chatty with its home base so that it can mine the user’s personal data for sale, a lesson Microsoft learned well from Google, but at least it’s safely built for travel on today’s internet, the information superhighway, as Al Gore called it. Drive safely.
― Techly