You Don’t Have to Do This


Shop for a new smartphone and the choice of operating system appears limited to Apple’s iOS or Google’s Android. The choice of wireless carrier network for the new smartphone is limited to five or six companies, and while there are more than a dozen smaller carriers, they all lease their networks from the larger carriers. Mergers of technology companies and globalization of supply chains have made it difficult for consumers to entertain enough options to simultaneously suit their desires for reasonable prices, efficient service, and in the best case scenario, ethical marketplace behavior.


To be a large player in the technology industry, as in many other industries, it seems engaging in horrible practices is simply a necessary cost of doing business. It’s as if economies of scale and ethical behavior are mutually exclusive. Apple iPhones are manufactured under terrible labor conditions in China, and the cobalt required for manufacture of those iPhones is mined using child labor in the Democratic Republic of Congo. Google, Facebook, and Twitter all sell their users’ information to advertisers while double-dipping by generating enormous ad revenues from the wide use of their services. That’s the cost of “free” to the users. As an online retailer, Amazon’s reputation for egregious labor practices is as bad or worse than that of its major brick and mortar competitor, Walmart.

Ilhan Omar speaking at worker protest against Amazon (45406484475)
U.S. Representative Ilhan Omar (D-MN) speaking in December 2018 to about 200 workers protesting conditions at an Amazon workplace in Shakopee, Minnesota. Photo by Fibonacci Blue. Protests by workers in this country against unfair labor practices by giant companies like Amazon would get a slingshot-like boost if lawmakers would repeal the anti-union legislation passed in the last 50 years at the behest of corporations.

That is by no means a comprehensive list of all the technology companies with reputations for treating customers, workers, suppliers, or the environment badly. Just as Americans are becoming more concerned with what is in their food and how it’s produced, they can devote some time and attention to how their technology products are produced and how companies are using the personal information they hand over in the course of using their services. It may seem like there are few to no alternatives to some technology products and services, but there are alternatives, and it may require effort put into research to find out about them, and then some sacrifices as it turns out they don’t offer absolutely everything consumers are used to getting from Microsoft’s Windows operating system, for instance, or Facebook’s one-stop social media and news sharing platform.

Some people simply won’t care, of course, and will remain interested only in what’s easiest and most convenient for them. This is not for them. Others who are concerned about voting with their dollars, however, should know there are ways to find alternatives to signing on with the big technology companies, and that informing themselves doesn’t have to suck up an inordinate amount of their time and energy. Currently there is almost no labeling on technology products and services such as there is on food for sale in supermarkets, informing consumers of organic and non-GMO options, and of nutritional content. There should be similarly easily apparent labels for technology, listing ratings from an impartial source, if such is possible, on a company’s treatment of workers, suppliers, and the environment. The companies are now required by law to enumerate the ways they use customer information, but that is for the most part buried in fine print legalese that few consumers bother to read.

In episode #1938, “Theresa Syndrome”, from the radio show Car Talk, the portion of the show relevant to this post starts at the 10:45 mark with a call from Brian in Harrisonville, Kentucky. Questions of ethics come up every day in everyone’s lives, and in this case as in many others, arguments of efficiency that mask motives of self-interest are all too common.

Until the technology industry catches up with at least the halting steps the food industry has taken to inform consumers about what they are buying and what kind of ethical or unethical behavior they in turn support with their purchases, it will remain up to individual consumers to inform themselves. Globalization has made it easy to hide the ugly details of technology manufacturing halfway around the world. Out of sight, out of mind. It’s not as if things were far better 100 years ago, though, because at that time for most Americans a sweatshop on New York City’s Lower East Side was as much on the other side of the world as a sweatshop in Bangladesh is today. Speed of travel and communications have changed the seeming size of the world, but sadly not the willingness of businesses and governments to exploit the less fortunate, and of the more fortunate to turn a blind eye.
— Techly

Editor’s note: Bonus points to readers who note advertising on this site for the products of one of the companies criticized in this post. It’s hard, maybe impossible, to exist in the modern world without some compromises, and like everybody else, writers have to eat. With a little effort and attentiveness, people do what they can to make the world a better place, but no one is without faults, and as Joe E. Brown said at the end of the movie Some Like It Hot, “Well, nobody’s perfect.”


The Price of Natural


The word “natural” on packaged foods does not mean much anymore since there are no standards to uphold it, unlike the case with “organic” on a label, but one area where consumers have been paying attention and making their preference known over the past 20 years is in the labeling of vanilla extract. A significant enough number of consumers have come to prefer vanilla extracted from real, natural vanilla pods that agribusinesses like Nestlé have switched from synthetic to natural vanilla. Synthetic vanilla is a chemistry laboratory product isolated from compounds in wood pulp or petroleum, and for decades in the latter half of the twentieth century it was the preferred choice of most consumers because it was cheap relative to natural vanilla extract, it’s flavor was at least acceptable, and for the most part consumers were not paying attention and didn’t make a distinction between the synthetically derived product and the natural one.


Food ingredient and nutrition labels provide more information to the consumer now, and more people are becoming label readers. Not all of them may know the provenance of synthetic vanilla extract, but a large segment decided they would prefer the natural stuff, and they voted with their dollars. The result was an increase in demand, something growers, the majority of them in Madagascar, were not prepared for since demand for their product had steadily dwindled for decades and they had cut back production or gotten out of the business altogether. Natural vanilla had always been an expensive spice, typically second only to saffron in price on the world market. Competition from synthetic vanilla producers had depressed prices, however, and combined with the drop in demand many farmers saw little profit in the lean decades.

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Vanilla planifolia flowers. Photo by Michael Doss.

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Vanilla planifolia vine growing up a tree on a plantation on the island of Réunion, which is east of Madagascar in the Indian Ocean, and is a major producer of natural vanilla. Photo by David Monniaux.

The rather sudden spike in demand for natural vanilla in the past 20 years caused a scramble to reinvest in production, a process which lagged behind demand by as much as five years because of the the time and labor involved in growing and processing marketable vanilla pods. The type of vanilla most popular around the world is Vanilla planifolia, a climbing vine orchid native to Mexico and Central America. Oddly, even though the plant is native to Mexico, and Mexico continues as a big producer of natural vanilla, the place that grows the vanilla most people prefer is Madagascar, an island off the southeast coast of Africa. Soil and other environmental factors must play a role in the end result, because while the type of vanilla orchid is the same in both parts of the world, consumers express a definite preference based on variations they can detect in taste. At any rate, Madagascar currently produces up to 80% of the world’s natural vanilla.

Vanilla planifolia needs to grow three or more years before it will flower, and then each flower remains open for only one day, at which time in Madagascar it must be hand pollinated because of the lack of resident animal or insect pollinators. In Mexico, there is a species of bee that tends to the vanilla flowers. After pollination, nearly a year passes before the pods containing the seeds develop, and after that there is washing, sun curing, sorting, and other handling that goes into producing the dried black pods which have the tiny, flavorful seeds that are the ultimate object of all this careful tending. The labor intensiveness of producing natural vanilla, added to the time involved, drives its price up. It would be a mistake, though, to think individual laborers are well-paid for their work on such an expensive agricultural product; as always, it is typically the people in the middle, the traders, who reap the greatest rewards.

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Dried, cured vanilla pods in a basket on the island of Réunion. Photo by tirados joselito.

A year ago in March, a cyclone made landfall on Madagascar with the force of a category four hurricane. Dozens of people were killed, and it was feared damage to the vanilla crop would worsen the worldwide shortage which had driven prices up to a record $600 per kilogram (2.2 pounds) in 2017. The most recent low point in the price was 2002, when dried vanilla pods sold for $20 per kilogram. That’s the price for the agricultural product, of course, not the price after it has been further processed into the vanilla extract available to consumers at supermarkets. It turned out damage to the vanilla crop in Madagascar was not as bad as commodity brokers originally expected.

The opening of the 1984 David Lynch film Dune, with Virginia Madsen as Princess Irulan.

Still, for individual consumers living in cool climates outside the natural growing range of Vanilla planifolia, hedging against a volatile, expensive world market for natural vanilla, with too many of its bets placed on the crop in one place, Madagascar, hedging against all that by growing this orchid in a pot by a windowsill may be a bit of a stretch, considering the advice of some growers who say the plant needs to grow more than ten feet before it will produce flowers, and even then there’s no guarantee of getting pods that will yield recognizably tasty vanilla seeds. It might be a better bet to buy a lot when the market is low, or in other words, hoard it. Vanilla extract always contains a hefty percentage of alcohol, after all, as people who are apt to sneak a drink now and then have always known, and the alcohol is an excellent, natural preservative.
— Izzy