All Lines Are Busy

 

Filing an unemployment claim online is the modern way, and few people bother about calling to file their claim. At least they don’t bother until they reach the last step of filing online when they may be confronted by a request from the unemployment office to call them in order to answer some questions for clarification of their claim. By the way, the claim is not complete and official until the applicant makes that call. *CLICK*

Jobless Men Lined up for the First Time in California to File Claims for Unemployment Compensation - NARA - 7716670 (page 1)
Jobless men lined up for the first time in California in 1936 to file claims for unemployment compensation under the Social Security Act of 1935. Photo for the Social Security Administration by Dorothea Lange (1895-1965).

 

Making that call and actually getting through to a live human presents a nearly insurmountable obstacle when tens of thousands of other applicants are trying to do the same thing at the same time, overwhelming a system that was meant to handle only hundreds of calls each day, or maybe a few thousand calls a day at best. Since Department of Labor guidelines for unemployment claims dictate that many, possibly most, applications require follow up questions for clarification, there are now hundreds of thousands, maybe millions, of unemployment applicants around the country whose claims have been in limbo for weeks because they cannot get through on the phone to their state’s unemployment agency, at the agency’s request. “We’re sorry we can’t take your call at this time, as all operators are currently busy assisting other applicants. Please try again later.” *CLICK*


In the 1979 PBS television show Previn and the Pittsburgh, Miklós Rózsa conducts a suite from his score for the 1959 film Ben-Hur, performed here by the Pittsburgh Symphony Orchestra. If you’re going to be on hold with a phone call, you might as well listen to some glorious music, and particularly at this time of year if it’s related to Easter.

 

No one knows exactly how many people are trying to call and not getting through. The online claims are in limbo, and so how would anybody know? The current estimate of approximately 10 million new unemployment claims nationwide is almost certainly a low ball figure. The technology exists for handling such a high volume of online claims and the phone calls they generate, but state governments didn’t want to spend the money for technology and employees that would have been underused most of the time. State officials would have had difficulty selling preparation for the absolute worst case scenario. “The party you have reached is not taking any more calls.” *CLICK*

Rózsa’s “Overture” to Ben-Hur, recorded in 2017 using state of the art technology. For all that, music like this is performed by musicians on instruments that have changed little for centuries. Note the fellow filming the proceedings on a digital video camera no bigger than a tablet computer, which nonetheless delivers excellent optical quality and smooth motion. If you’re stuck at home for days and weeks at a time, it’s nice to have technology like this available as a compensation.

They could have come along part of the way, however, mainly in improving their ability to scale up quickly in response to a crisis. Instead, in some states like Florida, led by Republicans, officials actively undermined the capabilities of agencies, like unemployment offices, which were meant to aid workers. In times of low unemployment the agencies adequately supported the needs of claimants, but as soon as the load increased the system buckled and the agencies’ inadequacies became apparent. “Your call is very important to us. Please stay on the line to speak to the next available representative.” *CLICK*

Like the infectious disease advisory boards and the equipment and facilities necessary for coping with a pandemic, the state unemployment agencies appeared in quieter, safer times to be unnecessary expenses in the view of the kleptocrats currently occupying public office throughout much of the land. But wiser heads understand these are services that, when you need them, you really need them. Dumbkopfs don’t understand and are unwilling to admit these services can’t be brought up to speed overnight to handle a crisis the magnitude of the coronavirus pandemic. Primarily they don’t care. Trumpkins do understand military defense preparedness, but then that has more to do with maintaining the gravy train of defense contract boondoggles than with the actual requirements for defending our country. They think defending our country means ripping children away from their parents at our southern border and throwing the parents and children into separate concentration camps. Trillions for defense, but no more than pennies for scientific and humanitarian concerns. “All lines are busy. Good-bye.” *CLICK*
— Techly



Finally, an analysis of Rózsa’s “Prelude” to Ben-Hur, the music that played during the opening credits. To all those who must sit and wait while technology catches up, may your call finally get through.

 

Talking Trash

 

“If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”
— President Lyndon Johnson to staff member Bill Moyers, on observing racial epithets on signs during a visit to Tennessee.

The terms “white trash” and “rednecks” are probably the only remaining instances where derogatory epithets are more or less acceptable in general society. Privately, of course, people of all stripes can and do use epithets of all kinds to describe others they don’t like, and it often matters little how different are the beliefs they express in public. The reason the labels “white trash” and “rednecks” may still be acceptable has to do with how, now more than ever before, they designate a voluntary lifestyle choice rather than an inborn condition. 100 years ago there was speculation among scientists and others that the condition had a genetic dimension, but since then the argument has been discredited along with the practical applications of eugenics, such as forced sterilization.


The white working class has attracted renewed scrutiny from politicians, the media, and academics after the perception of the 2016 election results as a resounding announcement from those ignored voters that they wanted their concerns addressed. By no means are white trash or rednecks any more than a minority of the white working class, and their votes comprise an even smaller percentage than that, since most of them do not habitually vote, or even register to vote. It is also untrue that white working class voters were the primary constituency of the Republican candidate elected to the presidency. There were not enough of them to install the Republican in office, any more than ethnic and racial minority voters alone made up enough of Barack Obama’s constituency to install him in office in 2008 and 2012. Nonetheless, politicians, the media, and academics unhappy with the 2016 election results have seen fit to blame the white working class, and by extension white trash and rednecks, for inflicting the current presidential administration of Supreme Leader on the country.

Toward Los Angeles, CA 8b31801u edit
A 1937 photo by Dorothea Lange of two men walking toward Los Angeles, California. Ms. Lange took many photographs in her work for the Farm Security Administration (FSA), a New Deal agency.

There is no backlash to denigrating white working class people. Across the culture at the moment, it is a safe bet for people like academics who must otherwise be extremely careful in navigating the identity politics cultural minefield, lest they destroy the career in the bureaucracy. Certainly there are some people who deserve criticism, and perhaps as suggested earlier that would include people who have made a lifestyle choice to be vulgar and offensive. Making such a lifestyle choice now, when people have greater access to information than ever before, can be considered more than ever a conscious decision rather than a cultural or genetic backwater that a person cannot escape. But the information they seem to prefer is fake news over real news, and bolsters their apparent preference for ignorance over knowledge, bigotry over acceptance, and reality television over reality.

Near the end of A Face in the Crowd, a 1957 film directed by Elia Kazan, and starring Andy Griffith and Patricia Neal, the public gets a peek behind the mask of the demagogue, “Lonesome” Rhodes. There are many similarities between this film and today’s political and cultural environment, but there is one major difference in the ability of the public to register shock and disapproval for abysmal character flaws in its leaders. Some of the baser elements in today’s society would not only not be shocked by Rhodes’s revealing of his true character, but would approve of his remarks as a middle finger thrust upward on their behalf in defiance of elites.

 

Just about everyone seems to look down on someone else, to the point that it can be considered a universal human need. Elites are certainly not free from the need to look down on some other group, but in practice they have learned it is in their own interest to be circumspect about expressing their disdain, at least in public. Sneering at the white working class generally without first splitting off the subset of white trash and rednecks is a bad idea that serves to highlight the disconnected and arrogant nature of elites, and it is behavior that will serve to push white working class voters, once the foundation of the Democratic Party along with black working class voters, farther away from Democrats and more securely into the arms of Republicans, where they are given rhetoric they want to hear, but nothing of substance. Listening to people is the first step toward working with them, while loudly condemning them all as racist, misogynist white trash might demonstrate to everyone your purity for the satisfaction of your own smug self-righteousness, but it is hardly the way to win friends and influence people, a vocation otherwise known as politics.
— Vita